In an article about the state of the travel insurance industry, Travel Weekly highlighted Tin Leg’s unique approach to the claims process:
To expedite the claims process, Tin Leg — Squaremouth’s insurance product — has employees interview clients, filling out their claim for them, rather than have the customer just submit the form. The Tin Leg info is sent to the client for review and possible changes, “but then they’re not confused trying to figure out how to fill out a form,” Taft said. “We’re doing it for them and letting them just tell the story.”
Read the full article online at Travel Weekly.