Emergency Assistance Contact Information
If you are currently traveling and need assistance or advice regarding your benefits, locating a medical facility, or to arrange a medical evacuation, contact our emergency assistance team available 24 hours a day, 365 days a year.
For Use With These Policies:
Economy, Standard, Luxury, Adventure, USA Only, Basic and Platinum
Inside the U.S.
844-927-9265 (Toll Free)
Outside the U.S
+1 727-264-5657 (Collect Call)
For Use With These Policies:
Silver and Gold
Inside the U.S.
844-945-1468 (Toll Free)
Outside the U.S
+1 519-945-6028 (Collect Call)
In the event of a life-threatening emergency, we recommend contacting local emergency services immediately. Once you are able to, please contact Tin Leg’s 24-hour emergency assistance team.
For a list of emergency assistance services offered by Tin Leg, click here
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Customer Service
- Phone: 844-240-1233
- Email: info@tinleg.com
- Hours of Operation: 8AM to 10PM ET, seven days a week
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Emergency Assistance
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For Use With These Policies: Economy, Standard, Luxury, Adventure, USA Only, Basic and Platinum
- Inside the U.S.: 844-927-9265 (Toll Free)
- Outside the U.S.: +1-727-264-5657 (Collect Call)
- Hours of Operation: 24 hours a day, seven days a week
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For Use With These Policies: Silver and Gold
- Inside the U.S.: 844-945-1468 (Toll Free)
- Outside the U.S.: +1 519-945-6028 (Collect Call)
- Hours of Operation: 24 hours a day, seven days a week
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Claims
- Phone: 844-240-1233
- Online Claims Reporting: Report a Claim Here
- Hours of Operation: Monday – Friday, 8AM to 4PM ET
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Group Sales
- Phone: 844-240-1233
- Email: groupsales@tinleg.com
- Hours of Operation: Monday – Friday, 8AM to 4PM ET
Shipping and Delivery Policy
We deliver all policies immediately by email. If you would prefer to receive a mailed copy of your policy, we are happy to provide this. Please contact customer service at 844-240-1233 to request this. We are available seven days a week, from 8AM to 10PM ET.
Press Inquiries
Email: press@tinleg.com