We understand your travel plans may have been impacted by the coronavirus pandemic and subsequent European travel ban. We also know you have questions about how your travel insurance policy may be applied.
We are closely monitoring the situation, and are in constant communication with all authorities, and are updating our customer service department to ensure they are aware of our policy coverage and limitations that apply as this scenario evolves.
We are working to answer customer calls and reply to customer emails as quickly as possible to assist travelers with upcoming trips.
Let us call you
If you would like to discuss what coverage applies to your trip, please email us at coronavirus@tinleg.com with your availability and we will call you as soon as possible.
Our customer service department is available seven days a week, between 8am and 10pm ET.
Thank you for your patience and understanding during this time. Customer service has always been, and will continue to be, our highest priority.
Sincerely,
The Tin Leg Team