Emergency Assistance Contact Information

If you are currently traveling and need assistance or advice regarding your benefits, locating a medical facility, or to arrange a medical evacuation, contact our emergency assistance team available 24 hours a day, 365 days a year.

Emergency Assistance Inside the U.S.

844-927-9265

(Toll Free)

Emergency Assistance Outside the U.S

+1 727-264-5657

(Collect Call)

For a list of emergency assistance services offered by Tin Leg, click here


In the event of a life-threatening emergency, we recommend contacting local emergency services immediately. Once you are able to, please contact Tin Leg’s 24-hour emergency assistance team.

For coverage questions, policy changes, and cancellations, please contact Tin Leg’s customer service department.

  • Customer Service

  • Phone: 844-240-1233
  • Email: info@tinleg.com
  • Hours of Operation: 8am to 10pm ET, seven days a week
  • Group Sales

  • Phone: 844-240-1233
  • Email: groupsales@tinleg.com
  • Hours of Operation: Monday – Friday, 9am to 5pm ET

Claims

You can report your claim online anytime. Click here to report your claim now.If you have questions about an existing claim, please contact our claims team toll-free at 844-240-1233, available Monday – Friday, from 9am to 5pm ET.

Shipping and Delivery Policy

We deliver all policies immediately by email. If you would prefer to receive a mailed copy of your policy, we are happy to provide this. Please contact customer service at 844-240-1233 to request this. We are available seven days a week, from 8am to 10pm ET.

Press Inquiries

Email: press@tinleg.com