If you have coverage questions, or if you need to make changes or cancel a policy, please contact customer service.
Hours of Operation: 24 hours a day, 365 days a year
Hours of Operation: Monday – Friday, 9am – 5pm ET.
If you are currently traveling and need assistance or advice regarding your benefits, locating a medical facility, or to arrange a medical evacuation, contact our emergency assistance team available 24 hours a day, 365 days a year.
Emergency Assistance Inside the U.S.: 844-927-9265 (Toll Free)
Emergency Assistance Outside the U.S.: +1 727-264-5657 (Collect Call)
For a list of emergency assistance services offered by Tin Leg, click here.
For more information or to begin a claim now, click here.
You may also contact our Claims team toll-free at 844-240-1233, available weekdays from 9am to 5pm ET.
Shipping and Delivery Policy
We deliver all policies immediately by email. If you would prefer to receive a mailed copy of your policy, we are happy to provide this. Please contact customer service to request this at 844-240-1233.
Our policies come with a 14 day money-back guarantee. After 14 days, we will provide a pro-rated refund. If you wish to cancel your policy for any reason, please contact customer service at 844-240-1233.