Emergency Assistance Contact Information

If you are currently traveling and need assistance or advice regarding yourbenefits, locating a medical facility, or to arrange a medical evacuation, contact our emergencyassistance team available 24 hours a day, 365 days a year.

Emergency Assistance Inside the U.S.


(Toll Free)

Emergency Assistance Outside the U.S

+1 727-264-5657

(Collect Call)

For a list of emergency assistance services offered by Tin Leg, click here

In the event of a life-threatening emergency, we recommend contactinglocal emergency services immediately. Once you are able to, please contact Tin Leg’s 24-hour emergencyassistance team.

  • Customer Service

  • Phone: 844-240-1233
  • Email: info@tinleg.com
  • Hours of Operation: 8AM to 10PM ET, seven days a week
  • Group Sales

  • Phone: 844-240-1233
  • Email: groupsales@tinleg.com
  • Hours of Operation: Monday – Friday, 8AM to 4PM ET


You can report your claim online anytime. Click here to reportyour claim now.If you have questions about an existing claim, please contact our claims team toll-free at 844-240-1233, available Monday – Friday, from 8AM to 4PM ET.

  • Agent Sales

  • Phone: 844-646-1507
  • Email agents@tinleg.com
  • Hours of Operation: Monday – Friday, 8AM to 4PM ET

Shipping and Delivery Policy

We deliver all policies immediately by email. If you would prefer to receive a mailed copy of your policy,we are happy to provide this. Please contact customer service at 844-240-1233 to request this. We are available seven days a week, from 8AMto 10PM ET.

Press Inquiries

Email: press@tinleg.com