For coverage questions, policy changes, and cancellations, please contact Tin Leg’s customer service department.
Hours of Operation: 8am to 10pm ET, seven days a week
Hours of Operation: Monday – Friday, 9am to 5pm ET
If you are currently traveling and need assistance or advice regarding your benefits, locating a medical facility, or to arrange a medical evacuation, contact our emergency assistance team available 24 hours a day, 365 days a year.
Emergency Assistance Inside the U.S.: 844-927-9265 (Toll Free)
Emergency Assistance Outside the U.S.: +1 727-264-5657 (Collect Call)
For a list of emergency assistance services offered by Tin Leg, click here.
You can report your claim online anytime. Click here to report your claim now.
If you have questions about an existing claim, please contact our claims team toll-free at 844-240-1233, available Monday – Friday, from 9am to 5pm ET.
Shipping and Delivery Policy
We deliver all policies immediately by email. If you would prefer to receive a mailed copy of your policy, we are happy to provide this. Please contact customer service at 844-240-1233 to request this. We are available seven days a week, from 8am to 10pm ET.