If you are currently traveling and are experiencing an emergency, please contact Tin Leg’s 24-hour emergency assistance department.

Emergency Assistance Inside the U.S.: 844-927-9265 (Toll Free)
Emergency Assistance Outside the U.S.: +1 727-264-5657 (Collect Call)
Emergency Assistance Email:

What to Expect When Filing a Claim

Select the “Report Your Claim” option below.

After reporting your claim, you will receive a confirmation email that includes a request to schedule a claim interview with a member of our claims team.

If you have any questions, please contact us directly at 844-240-1233. Or, you may send an email to

Our claims agents are available weekdays 9am -€“ 5pm ET.

The Tin Leg Promise

  • Tin Leg Promises this will be the best claim experience you have ever had.
  • Tin Leg Promises most claims are completed within 15 business days.
  • Tin Leg Promises we will contact you at least once every 5 business days with an update.
  • Tin Leg Promises there is not a question you can ask about your claim that we won’€™t answer in plain, easy-to-understand language.
  • Tin Leg Promises at all times, you will know what we know. Nothing will be hidden.

Report Your Claim